Problems with your boiler
or need it serviced?
Our experienced and helpful staff will always be happy
to assist you. Get in touch today to enquire about getting
your boiler serviced or repaired.
Why its important to get your
boiler serviced
No matter what type of boiler you have, it’s recommended that you have an annual service carried out.
A quality boiler service will prolong the lifespan of your boiler by ensuring that your current system is operating to peak performance. The service will also help to prevent carbon monoxide leaks.
If you have a new boiler, an annual boiler service is required to maintain it’s warranty.
Regular maintenance can also help prevent a system breakdown which can be expensive and never welcome.
We offer
flexible appointments
We can work around you. If you need to move your
appointment let us know and we can rearrange for
a time that suits you.
Get Your Boiler Repaired
If you’re having problems with your boiler, we’ll be able to quickly diagnose and repair it – no matter what type of boiler it is.
We only use the best quality components and all our work is carried out by an expert Gas Safe Registered Engineer.
If it’s not cost effective to repair your boiler, or parts are no longer available, TSL Heating and Plumbing can install one for you with up to 12 years guarantee to give total peace of mind.
FAQs – Boiler Servicing & Repairs
The price of a boiler service depends on the type of system you have and whether any extra checks or cleaning are needed. We always provide clear, upfront quotes so you know exactly what to expect before any work begins.
Our Gas Safe and OFTEC engineers carry out a full service which includes:
A visual inspection of the boiler and flue
Checking gas pressure and flow
Testing components such as the burner, heat exchanger and thermostat
Cleaning key parts such as the burner and condensate trap
Analysing flue emissions for safety and efficiency
Providing a service report and certificate
It depends on the fault. Simple issues like thermostat adjustments or frozen condensate pipes can often be fixed within an hour or two, while more complex problems such as leaks or heat exchanger failures may take several hours. Our engineers aim to get you back up and running as quickly as possible.
Yes. Most manufacturers require an annual boiler service to keep the warranty in place. Skipping a service can mean your warranty becomes invalid, which could leave you paying for expensive repairs later.
We work on all main boiler types, including combi, system and conventional boilers, as well as gas, oil and LPG systems. Our engineers are fully Gas Safe and OFTEC registered.
We’ll arrange an appointment at a time that suits you.
We provide servicing and repairs across South Wales, including Newport, Cwmbran, Pontypool, Torfaen, Monmouthshire, Cardiff and the wider Gwent area.
Yes. For larger repairs or replacement boilers, we can offer finance plans, including 0% interest options, to help spread the cost.
Yes, you can request a service or repair via our online appointment calendar or giving us a ring on 01633 865 903.
Accreditations - To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies.
